60-Day Fully Supported Trial
The fully managed 60-day, hands-on software trial
We know you’re too busy to spend hours figuring out a new platform on your own, that’s why standard free trials usually end up gathering digital dust.
Our 60-Day Supported Trial is completely different. For a £99 admin fee, our expert team acts as your personal setup assistant, and providing direct support to ensure you see real results.
Best of all, when you decide to subscribe, every penny of your £99 is credited right back into your initial subscription, making your entire onboarding experience completely risk-free.
| Included | Details |
| 60 days | A fixed 60 consecutive calendar days from the confirmed start date. |
| One named user | One account for one named Authorised User unless the Order Form says otherwise; one evaluation period per organisation. |
| Initial credits | 100 Esri service credits allocated to the account; additional credits can be purchased where available under the agreement. |
| Support | Reasonable onboarding and technical support, plus optional twice-monthly customer guidance sessions. |
| £99.00 fee |
Administration, account setup, activation and support fee; not a commercial Esri licence. The fee is non-refundable except as stated in the agreement. It is credited once against the first-year annual software subscription invoice if Mapscape accepts the qualifying order and receives the remaining payment before the 60 days end. |
What you may use the Evaluation for
Use Evaluation Access to learn:
- The interface
- Test digital maps and output reports
- Explore workflows
- Run efficiency and ease-of-use tests
The evaluation access is not for carrying out paid client surveys, preparing chargeable reports or supporting other revenue-generating work. It is having the opportunity to test out a modern tree management digital mapping platform, run a comparison test against another system or simply plan ahead.
Would you like to see Mapscape first?
We run fortnightly Mapscape Live Demonstrations that provide an ideal introduction to the platform before considering the Evaluation option.
Customer Support and Technical Support
The Mapscape Customer Support and Technical Support Schedule explains how to contact us, the support available during 60 Day Evaluation Access and annual subscriptions, and how we handle support requests. It should be read alongside the applicable End User Agreement and Order Form.
How and when Access Starts
1. Submit the order form. Mapscape checks eligibility and confirms acceptance and payment instructions.
2. Pay the £99.00 fee and provide complete named-user details. Account preparation is normally expected within five working days after both are received; the End User Agreement allows up to ten Business Days for initial setup.
3. We email you when the login is ready. That email states the evaluation start and end dates.
4. The 60 days start seven Business Days after the ready notice, counting from the following Business Day, without waiting for a reply. If you ask to start earlier, we will email to confirm an earlier date.
5. We enable access on the confirmed start date. The 60 days continue whether or not you log in. Please plan time to export any information you need before the end date.
Image of the Tree Management App showing the interface for surveying a single tree
Frequently Asked Questions
Is this a free trial?
No. It is a paid 60 day evaluation service with a £99 Mapscape administration, setup and support fee. It is limited to internal testing.
Can I test it on a small paying job?
No. Paid client work and other revenue-generating activity are outside Evaluation Access, regardless of project size.
Do I have to wait 60-Day before subscribing
No. You can start using Mapscape commercially as a paid annual subscription at any point within the 60-Days.
To imitate this, simply complete the order form on the Pricing page.
Will I receive the £99.00 back?
The fee is not refunded except as stated in the agreement.
A qualifying annual conversion can instead earn a £99 credit against the first-year invoice if its conditions are met.
When does the 60 days begin?
On the date stated in the ready notice, normally seven Business Days after we send it. An earlier date needs Mapscape’s written confirmation.
Will any purchased credits carry over?
Yes, if you have purchased credits within the 60-days and then paid the annual subscription within the 60-days your data storage credits will carry over.
If however you have bought data storage credits beyond the free 100 credits we supply and decide not to go ahead with an annual subscription the credits and/or any of the amount paid for the credits is not refundable.